A Cost Effective Approach to Apartment and Condominium Security

 

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As a community manager you probably receive countless phone calls regarding Security, Parking and Maintenance level issues, right? Tired of hearing those complaints without a resolution?  What if we could eliminate all those calls and channel them all though our 24/7 dispatch center? With our protocols you can empower your residents to take action by dispatching our patrol vehicles via our dispatch center or live via the internet for vehicles currently in your area. All of this can be reviewed and monitored in real-time with VSS-Trax real-time reporting technology.

VSS Security Services Mobile Patrol

Inspecting and locking up pools, leasing offices, fitness room & conference centers is all included in our patrols. Lights out in the community? We can setup our technology to submit all maintenance level issues directly to your engineers or maintenance staff directly to their email and yours.

Our security patrols with unlimited service calls will cost a fraction of the price you are currently paying for an ineffective standing officer in your community. Ever wonder where the officer is during their shift? Our officers will report the building numbers, unit and location with pictures, data and GPS tractable all at your fingertips. Reports unreadable? No problem, all of our reports are spell checked and digitally submitted.

To learn more about the in depth and cost effective approach VSS Security can offer your community, please call our Toll Free number at 877-748-7776 or visit our YouTube channel:

VSS-Trax

Community Real-Time Reporting:

https://www.youtube.com/watch?v=3h1LtMYoW7o

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CRIME PREVENTION & SAFETY FOR BUSINESSES

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CRIME PREVENTION & SAFETY FOR BUSINESSES

The appearance of a business can attract or deter crimes of many natures. The following are some steps that can help make your business more secure:

• Maintain the property, A rundown business or building with attract criminals, so make sure that the building, the landscaping, the sidewalks and the parking areas are all clean and well-maintained.
• Do not keep old or damaged displays, posters or signs that are no longer useful to you.

Store Layout
• Have the checkout counter near the front of the store, so that employees can monitor activities inside and outside the store.
• Clearly mark public and private areas and make private areas hard to access for non-employees.
• Clearly mark parking areas and entrances to the business.
• Keep trees near the building well-trimmed and secure fire escape ladders so that they cannot be used to access the roof.
• Do not use large displays or posters that would cover the windows.
• Keep the building, especially the rear, well-lit at night.
• Loading areas should be kept clean and free of large objects that could hide people.
• Make sure that all entrances to the business are under constant visual surveillance.
• Install an alarm system.

Burglary
Besides the suggestions above, there are more steps you can take to make your business more secure against burglary.
• The best protection against burglary is visibility – well-lit and open spaces will dissuade burglars from targeting your business.
• When closing your business for the evening, empty out your cash drawer, and leave it open, so that they can be seen from outside to be empty.
• Use deadbolts with a minimum 1-inch bolt with a saw-resistant insert on all exterior doors.
• Pin the hinges of exterior doors that swing out, so that the door cannot be lifted off the hinges.
• Make sure that exterior doors are solid core, and protect any glass with polycarbonate sheets, bars or roll-down covers.
• If you are considering installing or upgrading an alarm system, consider the following options:
• Panic button – in case of robbery
• Monitored alarm – if the alarm is activated, law enforcement is contacted
• Keep a complete and up-to-date inventory of your merchandise and store equipment, and keep a copy in a location away from your business.
In the event that your business does get burglarized:
• Call law enforcement immediately (911)
• Do not enter the premises, as the burglar might still be there
• Do not open the business, or allow anyone inside until the police arrive, as evidence may be accidentally destroyed.

Robbery
If someone threatens you with a weapon and demands money, give it to them – never refuse a robber!
Below are a few tips on how to prevent robbery:
• Do not work alone. If you are alone, turn on a TV or radio in a back room so that potential robbers think that someone is with you.
• Do not make bank deposits at the same time every day, rather vary them, so that no one can predict your schedule. Keep minimal cash in the drawer, so that if you are robbed, your loss is minimized.
• Arrange your store so that the cash register is visible to passersby, and a potential robber would be seen from the street. Do not block the windows with posters that could block visibility from the street.
• Put up clear signs that the safe required a secondary key that is not on the premises.
• If you do not have one, install a security alarm, and consider getting one with a panic button. Advertise that you have an alarm with clearly visible stickers. Make sure that your employees know how and when to use the panic button.
• Talk to other stores in your area. Agree on keeping an eye on each other’s stores or buildings and to watch any suspicious activity.
• Paint or stick a series or markings by the door at 1 foot increments so that it is easier to estimate a robber’s height as he leaves.
• Record the serial number of the bottom bill in each drawer, and instruct employees not to use these bills.
• Consider keeping “bait money” in a compartment of the cash register. The bills should be separated by face value, and the serial numbers recorded, so that they can be given to law enforcement officers if you are robbed.

If you are being robbed:
• The most important rule if someone is threatening you with a weapon is to comply with their demands.
• If you have a silent alarm and can activate it without being noticed, do so, otherwise wait until the robber has left.
• Try to signal other employees with a pre-arranged signal, but avoid any sudden moves.
• Try to get a good look at the suspect, so you can give a description to police officers.

After a robbery:
• Call 911
• Immediately after calling the police, write down everything you can remember about the incident, and a description of the robber, including:

  • Height
  • Weight
  • Color of hair and eyes
  • Race
  • Identifying features such as scars, tattoos, accent or anything unusual
  • Clothing
  • Weapon
  • Mannerisms

• Try to get a look at the escape vehicle and license plate numbers, and the direction of travel
• Keep everyone away from surfaces or objects the robber may have touched.

Vandalism
Many of the same precautions you use to prevent burglary, you also deter vandalism. The following are a few steps you can take to prevent vandalism to your building or business:
• Don’t have landscaping that will provide cover or hiding places.
• Keep the area around the building well lit, and visible to the street.
• Get together with the other businesses in your area and agree to watch out for suspicious activity.
• Since most vandalism occurs at night, try to schedule cleaning staff during this time.
• Provide an incentive for reporting vandalism and providing information.
• Repair any damage or graffiti as soon as possible.

 

Industrial Security

VSS Security Services patrol division has been protecting industrial environments since 1988. It’s an unfortunate fact that the manufacturing industry has sustained losses valued in billions of dollars every year to theft, both from employees and at the hands of external criminals. VSS Security Services security officers have experience addressing these security threats to reduce theft and losses to your company and to sustain your profitability in a wide variety of manufacturing and industrial environments.

Empty Loading Dock at sunset

We know that every site is not the same. We understand your business, analyze your security needs and demands, and customize a security service plan to ensure your property is being protected properly. VSS Security Services offers armed security guards, unarmed security guards, patrol services, off duty police protection, uniformed officers, and alarm response to adapt to your industrial security-service needs. VSS Security Services has built reputable long-term relationships with its clients and continues to be a leader in protecting professional manufacturing and industrial environments. Don’t leave your security-service needs in the hands of inexperienced guards that don’t know what hazards and threats to look out for. VSS Security Services security officers are experienced and skilled in protecting your industrial environment from theft, vandalism, personal attacks and disaster- management challenges due to medical, fire or hazardous material.

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Security for your Business is an Investment

Security for your Business is an Investment

A secure and thriving business began that way because you have contracted with VSS Security Services. In fact, most cases show that business should consider the importance of the security that they have. It’s not only internal security issues that are a problem. There are other issues at hand, this include possible of theft from the business as well.

Keep in mind that there could be trouble lurking just around the corner against any business. But it can be prevented before the potential threat happens. This includes professional business security services from VSS Security Services. It’s important to be alert, vigilant and protect assets. Consider how you are protecting your business. Do you have proper security? Employees can be the culprit or outside services can be a part of it as well.

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VSS Security Officer

 

 

 

 

 

 

 

Potential risks by not having security

Trusted employees can be stealing from you. It’s hard to know why; perhaps they crave retribution for the fact that you are making money. Perhaps, they just need the money or that is how they are born and raised. You can be losing money every day and not even know it. Video cameras are not the only way that you should be monitoring your brand. With several options toward protecting your business security VSS Security Services are ready to help you.

Our guards will be available and ready to engage situations before security cameras do as by that time they are already gone, they are have taken the assets that your business has worked so hard to protect with them. When you have contracted to have our professional team of security experts to help you, then you are to reduce the potential of crime. Without a security platform in place that VSS Security Services offers then business are three times more likely to break into a business. Security for your business with VSS Security Services offers you a selection of professionals who are ready to help you.

Business security is often time overlooked or neglected in many cases. Having security cameras is not going to get you the protection you deserve? Business security offered with VSS Security Services will be able to intervene before it happens. Having a ton of IT equipment can increase your chances of identifying who and what is going to attack your business. Internal and external security problems can easily be averted when you hire and work with VSS Security Services.

VSS Security Services has over 25 years of full time professional services experience. Businesses need to protect their assets and because of that they need to look outside of the internal system and out to the external system. They need the expert business security services of the VSS Security Services.

 

WHY VSS SECURITY SERVICES?

WHY VSS SECURITY SERVICES?

It’s no secret that the widespread consolidation of the security industry has affected the quality and delivery of security services. VSS operates under a completely different model than other companies. We’re not focused on cutting programs or services, nor stifled by corporate bureaucracy. Our sole mission is to provide our clients with the best possible security solutions, personalized service and unmatched value. Unlike our competitors, we’ve grown the old fashioned way—through client retention, referral and superior service through the 25 years being in business.

VSS Security Services is one of the largest providers of security services in the U.S. and is recognized as the premier service provider in every market that we serve. We also offer our clients a 24 hour dispatch center; ensuring customers receive service at the highest level.

VSS Security Services offers an expansive range of security solutions for properties of every type including:

• Corporate Campuses
• Distribution/Manufacturing Facilities
• Educational Facilities
• Healthcare Facilities
• Office Buildings
• Petrochemical Facilities
• Residential Communities
• Retail Centers

VSS Security Officer


THE VSS SECURITY SERVICES DIFFERENCE


As the industry leading service providers, we take extreme satisfaction in knowing our customers view us as an invaluable resource for their businesses. We continue to maintain our supreme customer service standards by keeping up constant communications with our clients and providing them with a steady flow of relevant information. At VSS Security Services, our formula is quite simple: unconditional integrity, precise organizational skills and a talented management team deploying the appropriate resources to our customers. Our formula enables us to live up to our commitments to our clients, each other and the community.

With its corporate headquarters in Phoenix, VSS Security Services is one of the largest security guard companies in Arizona. VSS Security Services was established in 1988 and has grown to become a major security force. Providing world-class security protection in any type of environment is our mission and our corporation has the experience, resources and commitment to do exactly that for our customers.

 

Security Guard Company Selection Checklist

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Customers should carefully consider multiple important factors beyond price when choosing a supplier of security guard services. In this article, Anthony Rumore, National Business Development & Marketing Manager at VSS Security Services provides a checklist of points to consider when evaluating security manpower suppliers.

From historical reputation and size of the workforce to the professionalism of the security guards or the company’s ability to use technology to enhance safety, the 10 points listed in this article help to identify the right provider of guard services.

 Ability to offer technology to complement security officers and enhance safety

Customers should seek out security providers that have developed or embraced software technology as a tool to make officers more valuable to the customer organization. Ask security guard companies about how they are using technology to enhance safety, mitigate risk or drive efficiencies.

Examples might be the use of automation and communications tools designed to boost the effectiveness of the guard force or even a custom solution that meets unique needs within a particular vertical market. Technology can also add value to facilities and risk management as well as legal, safety, engineering and building services departments.

 Stability of the company and size of the workforce

How long has the company been in business providing security services? How many operating offices does it have? What is their financial situation? Consider what liability coverage is provided – is it adequate for your needs? Does the company provide a hold-harmless agreement to the client?

 

Reputation in the industry and community

Make some calls to determine the company’s relationship with the local law enforcement. Inquire about state licenses, complaints and violations. Ask for proof of a working relationship with various minority subcontractors to be used when required by bid specs.

 

An effective operations and support team

Look for a company that supports its security personnel with a 24-hour communications center. Consider how the company handles transitions – is there a formal transition plan? Consider the local office management and staff, including their professional backgrounds, job duties and length of employment. Does the company provide an ample supply of uniforms, weapons and other equipment? What resilience plans does the security provider have in place to handle emergencies and national disasters?

 Professionalism exhibited by the supplier’s security officers

Visit the client sites to determine professionalism of a company’s security officers. Do the security personnel present a professional appearance and demeanor? Are duties being performed efficiently? Are work areas neat and orderly? Get the security providers to bring in 3 to 5 working security officers from various job sites to be interviewed and ask the company if they have the same high expectations and standards for its security personnel.

 Emphasis on client feedback and customer service

How does the company receive feedback on how it is performing? For example, are there customer satisfaction surveys? If dissatisfaction is expressed, what actions are taken? Ask to see letters of recommendation from clients and the public. Consider past client cancellations – ask for specific reasons and then judge the authenticity of the answers. Availability of value-added options beyond basic security guard services Consider what additional services you might need. Do the security officers have basic CPR and first aid training? What services does the company offer beyond “basic guard service?”

 

Hiring practices and human resources expertise
What are the recruitment practices – does the company recruit consistently from the military? What is the supplier’s background investigation process? Consider how the supplier ensures accurate payment of wages. Consider vacation and healthcare benefits and other employee programs.

 

Certifications and memberships
Has the company ever been certified regarding safety requirements by a client? How involved is the company in supporting national, state and local industry associations through active membership and sponsorship opportunities? The true measure of any security program’s effectiveness ultimately begins with recruiting the best people and equipping them with the best training. Skills can be utilized by providing a fulfilling professional development path.

 

To carefully evaluate security guard companies, be sure to compare them all using this simple checklist. Score the companies based on the strengths outlined above to truly evaluate the quality of the security guards and integrity of the company that you will be entrusting your security to so as to ensure you get the best value. If all of the information above makes sense to you, then VSS Security Services is the right security company for you.

 

Property Managers & Security

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Property Managers & Security

Property managers, building security goals, tenant security needs, balancing technology and people, avoiding surprises, security costs and ROI

 

Defining Building Security
Security is a mindset that “encompasses security technology, security people, tenants, and geography.”

Different locations require multiple strategies, “For instance, in a downtown Phoenix office building, I expect to see cameras, a guard desk, or both. If I don’t, I’ll have questions about security. Then again, you might see less security in buildings located in surrounding cities and northern Arizona.”

Balancing Security
Security needs balance; different clients expect different kinds of security. “One client may want you to manage visitors carefully to guard against theft or workplace violence, while other cautions against a system so strict that tenants and employees feel uncomfortable. You have to balance these desires.

“You also have to balance security people and security technology. While we all rely on technology, it is important to have enough security people to make judgments about and to act on the data produced by VSS-Trax our real-time reporting technology.”

Avoiding Surprises
Security surprises can be maddening! There are many difficulties of integrating base building security & technology.

“Everyone says open buildings makes the integration of access control impossible. But even open systems sometimes don’t share enough key data points to allow effective integration.”  “When you’re buying technology, you must ask very specific questions about integration.”

A security officer’s knowledge level about technology can surprise a property manager as well. “When we first began integrating VSS-Trax, half of our officers didn’t know how to use the software.” “We incorporated specific training to make sure that all officers were trained before we installed new equipment.”

The Cost of Security
Property managers agree that buildings must execute a security strategy adequate to the task of mitigating a building’s security risks.

Depending upon the prevailing market rents for particular classes of buildings in certain locations, a property manager may or may not be able to recover security costs through rents.

The consequence is that you must have an appropriate level of security for the type of building, location, and client or you will not be able to lease the building. If you can’t cover the cost in the rent, you have to pay for it!

 

Return on Investment
The cost of security and the difficulties connected to recovering security costs in rents has led property managers to seek ways of creating a security ROI.

“In the long run, security is part of a building’s amenities.” “It increases the marketability of the property. New technology and top-notch guards give me a competitive advantage. That’s how I look at ROI.”

Technically, though, ROI means investing and earning a profit or return. For instance, today’s access control technology can integrate with environmental controls so that a building system can turn on heat or air conditioning in an office when someone cards in after hours or on weekends. The ROI comes from savings on utility bills.

“Security can sometimes offer opportunities to produce an ROI”. “But you have to be careful to take advantage of those opportunities without compromising security. Security has to come first, and sometimes a necessary security execution won’t produce ROI simply because it can’t.”