A Cost Effective Approach to Apartment and Condominium Security

 

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As a community manager you probably receive countless phone calls regarding Security, Parking and Maintenance level issues, right? Tired of hearing those complaints without a resolution?  What if we could eliminate all those calls and channel them all though our 24/7 dispatch center? With our protocols you can empower your residents to take action by dispatching our patrol vehicles via our dispatch center or live via the internet for vehicles currently in your area. All of this can be reviewed and monitored in real-time with VSS-Trax real-time reporting technology.

VSS Security Services Mobile Patrol

Inspecting and locking up pools, leasing offices, fitness room & conference centers is all included in our patrols. Lights out in the community? We can setup our technology to submit all maintenance level issues directly to your engineers or maintenance staff directly to their email and yours.

Our security patrols with unlimited service calls will cost a fraction of the price you are currently paying for an ineffective standing officer in your community. Ever wonder where the officer is during their shift? Our officers will report the building numbers, unit and location with pictures, data and GPS tractable all at your fingertips. Reports unreadable? No problem, all of our reports are spell checked and digitally submitted.

To learn more about the in depth and cost effective approach VSS Security can offer your community, please call our Toll Free number at 877-748-7776 or visit our YouTube channel:

VSS-Trax

Community Real-Time Reporting:

https://www.youtube.com/watch?v=3h1LtMYoW7o

Security for your Business is an Investment

Security for your Business is an Investment

A secure and thriving business began that way because you have contracted with VSS Security Services. In fact, most cases show that business should consider the importance of the security that they have. It’s not only internal security issues that are a problem. There are other issues at hand, this include possible of theft from the business as well.

Keep in mind that there could be trouble lurking just around the corner against any business. But it can be prevented before the potential threat happens. This includes professional business security services from VSS Security Services. It’s important to be alert, vigilant and protect assets. Consider how you are protecting your business. Do you have proper security? Employees can be the culprit or outside services can be a part of it as well.

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VSS Security Officer

 

 

 

 

 

 

 

Potential risks by not having security

Trusted employees can be stealing from you. It’s hard to know why; perhaps they crave retribution for the fact that you are making money. Perhaps, they just need the money or that is how they are born and raised. You can be losing money every day and not even know it. Video cameras are not the only way that you should be monitoring your brand. With several options toward protecting your business security VSS Security Services are ready to help you.

Our guards will be available and ready to engage situations before security cameras do as by that time they are already gone, they are have taken the assets that your business has worked so hard to protect with them. When you have contracted to have our professional team of security experts to help you, then you are to reduce the potential of crime. Without a security platform in place that VSS Security Services offers then business are three times more likely to break into a business. Security for your business with VSS Security Services offers you a selection of professionals who are ready to help you.

Business security is often time overlooked or neglected in many cases. Having security cameras is not going to get you the protection you deserve? Business security offered with VSS Security Services will be able to intervene before it happens. Having a ton of IT equipment can increase your chances of identifying who and what is going to attack your business. Internal and external security problems can easily be averted when you hire and work with VSS Security Services.

VSS Security Services has over 25 years of full time professional services experience. Businesses need to protect their assets and because of that they need to look outside of the internal system and out to the external system. They need the expert business security services of the VSS Security Services.

 

Security Guard Company Selection Checklist

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Customers should carefully consider multiple important factors beyond price when choosing a supplier of security guard services. In this article, Anthony Rumore, National Business Development & Marketing Manager at VSS Security Services provides a checklist of points to consider when evaluating security manpower suppliers.

From historical reputation and size of the workforce to the professionalism of the security guards or the company’s ability to use technology to enhance safety, the 10 points listed in this article help to identify the right provider of guard services.

 Ability to offer technology to complement security officers and enhance safety

Customers should seek out security providers that have developed or embraced software technology as a tool to make officers more valuable to the customer organization. Ask security guard companies about how they are using technology to enhance safety, mitigate risk or drive efficiencies.

Examples might be the use of automation and communications tools designed to boost the effectiveness of the guard force or even a custom solution that meets unique needs within a particular vertical market. Technology can also add value to facilities and risk management as well as legal, safety, engineering and building services departments.

 Stability of the company and size of the workforce

How long has the company been in business providing security services? How many operating offices does it have? What is their financial situation? Consider what liability coverage is provided – is it adequate for your needs? Does the company provide a hold-harmless agreement to the client?

 

Reputation in the industry and community

Make some calls to determine the company’s relationship with the local law enforcement. Inquire about state licenses, complaints and violations. Ask for proof of a working relationship with various minority subcontractors to be used when required by bid specs.

 

An effective operations and support team

Look for a company that supports its security personnel with a 24-hour communications center. Consider how the company handles transitions – is there a formal transition plan? Consider the local office management and staff, including their professional backgrounds, job duties and length of employment. Does the company provide an ample supply of uniforms, weapons and other equipment? What resilience plans does the security provider have in place to handle emergencies and national disasters?

 Professionalism exhibited by the supplier’s security officers

Visit the client sites to determine professionalism of a company’s security officers. Do the security personnel present a professional appearance and demeanor? Are duties being performed efficiently? Are work areas neat and orderly? Get the security providers to bring in 3 to 5 working security officers from various job sites to be interviewed and ask the company if they have the same high expectations and standards for its security personnel.

 Emphasis on client feedback and customer service

How does the company receive feedback on how it is performing? For example, are there customer satisfaction surveys? If dissatisfaction is expressed, what actions are taken? Ask to see letters of recommendation from clients and the public. Consider past client cancellations – ask for specific reasons and then judge the authenticity of the answers. Availability of value-added options beyond basic security guard services Consider what additional services you might need. Do the security officers have basic CPR and first aid training? What services does the company offer beyond “basic guard service?”

 

Hiring practices and human resources expertise
What are the recruitment practices – does the company recruit consistently from the military? What is the supplier’s background investigation process? Consider how the supplier ensures accurate payment of wages. Consider vacation and healthcare benefits and other employee programs.

 

Certifications and memberships
Has the company ever been certified regarding safety requirements by a client? How involved is the company in supporting national, state and local industry associations through active membership and sponsorship opportunities? The true measure of any security program’s effectiveness ultimately begins with recruiting the best people and equipping them with the best training. Skills can be utilized by providing a fulfilling professional development path.

 

To carefully evaluate security guard companies, be sure to compare them all using this simple checklist. Score the companies based on the strengths outlined above to truly evaluate the quality of the security guards and integrity of the company that you will be entrusting your security to so as to ensure you get the best value. If all of the information above makes sense to you, then VSS Security Services is the right security company for you.

 

Property Managers & Security

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Property Managers & Security

Property managers, building security goals, tenant security needs, balancing technology and people, avoiding surprises, security costs and ROI

 

Defining Building Security
Security is a mindset that “encompasses security technology, security people, tenants, and geography.”

Different locations require multiple strategies, “For instance, in a downtown Phoenix office building, I expect to see cameras, a guard desk, or both. If I don’t, I’ll have questions about security. Then again, you might see less security in buildings located in surrounding cities and northern Arizona.”

Balancing Security
Security needs balance; different clients expect different kinds of security. “One client may want you to manage visitors carefully to guard against theft or workplace violence, while other cautions against a system so strict that tenants and employees feel uncomfortable. You have to balance these desires.

“You also have to balance security people and security technology. While we all rely on technology, it is important to have enough security people to make judgments about and to act on the data produced by VSS-Trax our real-time reporting technology.”

Avoiding Surprises
Security surprises can be maddening! There are many difficulties of integrating base building security & technology.

“Everyone says open buildings makes the integration of access control impossible. But even open systems sometimes don’t share enough key data points to allow effective integration.”  “When you’re buying technology, you must ask very specific questions about integration.”

A security officer’s knowledge level about technology can surprise a property manager as well. “When we first began integrating VSS-Trax, half of our officers didn’t know how to use the software.” “We incorporated specific training to make sure that all officers were trained before we installed new equipment.”

The Cost of Security
Property managers agree that buildings must execute a security strategy adequate to the task of mitigating a building’s security risks.

Depending upon the prevailing market rents for particular classes of buildings in certain locations, a property manager may or may not be able to recover security costs through rents.

The consequence is that you must have an appropriate level of security for the type of building, location, and client or you will not be able to lease the building. If you can’t cover the cost in the rent, you have to pay for it!

 

Return on Investment
The cost of security and the difficulties connected to recovering security costs in rents has led property managers to seek ways of creating a security ROI.

“In the long run, security is part of a building’s amenities.” “It increases the marketability of the property. New technology and top-notch guards give me a competitive advantage. That’s how I look at ROI.”

Technically, though, ROI means investing and earning a profit or return. For instance, today’s access control technology can integrate with environmental controls so that a building system can turn on heat or air conditioning in an office when someone cards in after hours or on weekends. The ROI comes from savings on utility bills.

“Security can sometimes offer opportunities to produce an ROI”. “But you have to be careful to take advantage of those opportunities without compromising security. Security has to come first, and sometimes a necessary security execution won’t produce ROI simply because it can’t.”