CRIME PREVENTION & SAFETY FOR BUSINESSES

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CRIME PREVENTION & SAFETY FOR BUSINESSES

The appearance of a business can attract or deter crimes of many natures. The following are some steps that can help make your business more secure:

• Maintain the property, A rundown business or building with attract criminals, so make sure that the building, the landscaping, the sidewalks and the parking areas are all clean and well-maintained.
• Do not keep old or damaged displays, posters or signs that are no longer useful to you.

Store Layout
• Have the checkout counter near the front of the store, so that employees can monitor activities inside and outside the store.
• Clearly mark public and private areas and make private areas hard to access for non-employees.
• Clearly mark parking areas and entrances to the business.
• Keep trees near the building well-trimmed and secure fire escape ladders so that they cannot be used to access the roof.
• Do not use large displays or posters that would cover the windows.
• Keep the building, especially the rear, well-lit at night.
• Loading areas should be kept clean and free of large objects that could hide people.
• Make sure that all entrances to the business are under constant visual surveillance.
• Install an alarm system.

Burglary
Besides the suggestions above, there are more steps you can take to make your business more secure against burglary.
• The best protection against burglary is visibility – well-lit and open spaces will dissuade burglars from targeting your business.
• When closing your business for the evening, empty out your cash drawer, and leave it open, so that they can be seen from outside to be empty.
• Use deadbolts with a minimum 1-inch bolt with a saw-resistant insert on all exterior doors.
• Pin the hinges of exterior doors that swing out, so that the door cannot be lifted off the hinges.
• Make sure that exterior doors are solid core, and protect any glass with polycarbonate sheets, bars or roll-down covers.
• If you are considering installing or upgrading an alarm system, consider the following options:
• Panic button – in case of robbery
• Monitored alarm – if the alarm is activated, law enforcement is contacted
• Keep a complete and up-to-date inventory of your merchandise and store equipment, and keep a copy in a location away from your business.
In the event that your business does get burglarized:
• Call law enforcement immediately (911)
• Do not enter the premises, as the burglar might still be there
• Do not open the business, or allow anyone inside until the police arrive, as evidence may be accidentally destroyed.

Robbery
If someone threatens you with a weapon and demands money, give it to them – never refuse a robber!
Below are a few tips on how to prevent robbery:
• Do not work alone. If you are alone, turn on a TV or radio in a back room so that potential robbers think that someone is with you.
• Do not make bank deposits at the same time every day, rather vary them, so that no one can predict your schedule. Keep minimal cash in the drawer, so that if you are robbed, your loss is minimized.
• Arrange your store so that the cash register is visible to passersby, and a potential robber would be seen from the street. Do not block the windows with posters that could block visibility from the street.
• Put up clear signs that the safe required a secondary key that is not on the premises.
• If you do not have one, install a security alarm, and consider getting one with a panic button. Advertise that you have an alarm with clearly visible stickers. Make sure that your employees know how and when to use the panic button.
• Talk to other stores in your area. Agree on keeping an eye on each other’s stores or buildings and to watch any suspicious activity.
• Paint or stick a series or markings by the door at 1 foot increments so that it is easier to estimate a robber’s height as he leaves.
• Record the serial number of the bottom bill in each drawer, and instruct employees not to use these bills.
• Consider keeping “bait money” in a compartment of the cash register. The bills should be separated by face value, and the serial numbers recorded, so that they can be given to law enforcement officers if you are robbed.

If you are being robbed:
• The most important rule if someone is threatening you with a weapon is to comply with their demands.
• If you have a silent alarm and can activate it without being noticed, do so, otherwise wait until the robber has left.
• Try to signal other employees with a pre-arranged signal, but avoid any sudden moves.
• Try to get a good look at the suspect, so you can give a description to police officers.

After a robbery:
• Call 911
• Immediately after calling the police, write down everything you can remember about the incident, and a description of the robber, including:

  • Height
  • Weight
  • Color of hair and eyes
  • Race
  • Identifying features such as scars, tattoos, accent or anything unusual
  • Clothing
  • Weapon
  • Mannerisms

• Try to get a look at the escape vehicle and license plate numbers, and the direction of travel
• Keep everyone away from surfaces or objects the robber may have touched.

Vandalism
Many of the same precautions you use to prevent burglary, you also deter vandalism. The following are a few steps you can take to prevent vandalism to your building or business:
• Don’t have landscaping that will provide cover or hiding places.
• Keep the area around the building well lit, and visible to the street.
• Get together with the other businesses in your area and agree to watch out for suspicious activity.
• Since most vandalism occurs at night, try to schedule cleaning staff during this time.
• Provide an incentive for reporting vandalism and providing information.
• Repair any damage or graffiti as soon as possible.

 

WHY VSS SECURITY SERVICES?

WHY VSS SECURITY SERVICES?

It’s no secret that the widespread consolidation of the security industry has affected the quality and delivery of security services. VSS operates under a completely different model than other companies. We’re not focused on cutting programs or services, nor stifled by corporate bureaucracy. Our sole mission is to provide our clients with the best possible security solutions, personalized service and unmatched value. Unlike our competitors, we’ve grown the old fashioned way—through client retention, referral and superior service through the 25 years being in business.

VSS Security Services is one of the largest providers of security services in the U.S. and is recognized as the premier service provider in every market that we serve. We also offer our clients a 24 hour dispatch center; ensuring customers receive service at the highest level.

VSS Security Services offers an expansive range of security solutions for properties of every type including:

• Corporate Campuses
• Distribution/Manufacturing Facilities
• Educational Facilities
• Healthcare Facilities
• Office Buildings
• Petrochemical Facilities
• Residential Communities
• Retail Centers

VSS Security Officer


THE VSS SECURITY SERVICES DIFFERENCE


As the industry leading service providers, we take extreme satisfaction in knowing our customers view us as an invaluable resource for their businesses. We continue to maintain our supreme customer service standards by keeping up constant communications with our clients and providing them with a steady flow of relevant information. At VSS Security Services, our formula is quite simple: unconditional integrity, precise organizational skills and a talented management team deploying the appropriate resources to our customers. Our formula enables us to live up to our commitments to our clients, each other and the community.

With its corporate headquarters in Phoenix, VSS Security Services is one of the largest security guard companies in Arizona. VSS Security Services was established in 1988 and has grown to become a major security force. Providing world-class security protection in any type of environment is our mission and our corporation has the experience, resources and commitment to do exactly that for our customers.

 

Property Managers & Security

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Property Managers & Security

Property managers, building security goals, tenant security needs, balancing technology and people, avoiding surprises, security costs and ROI

 

Defining Building Security
Security is a mindset that “encompasses security technology, security people, tenants, and geography.”

Different locations require multiple strategies, “For instance, in a downtown Phoenix office building, I expect to see cameras, a guard desk, or both. If I don’t, I’ll have questions about security. Then again, you might see less security in buildings located in surrounding cities and northern Arizona.”

Balancing Security
Security needs balance; different clients expect different kinds of security. “One client may want you to manage visitors carefully to guard against theft or workplace violence, while other cautions against a system so strict that tenants and employees feel uncomfortable. You have to balance these desires.

“You also have to balance security people and security technology. While we all rely on technology, it is important to have enough security people to make judgments about and to act on the data produced by VSS-Trax our real-time reporting technology.”

Avoiding Surprises
Security surprises can be maddening! There are many difficulties of integrating base building security & technology.

“Everyone says open buildings makes the integration of access control impossible. But even open systems sometimes don’t share enough key data points to allow effective integration.”  “When you’re buying technology, you must ask very specific questions about integration.”

A security officer’s knowledge level about technology can surprise a property manager as well. “When we first began integrating VSS-Trax, half of our officers didn’t know how to use the software.” “We incorporated specific training to make sure that all officers were trained before we installed new equipment.”

The Cost of Security
Property managers agree that buildings must execute a security strategy adequate to the task of mitigating a building’s security risks.

Depending upon the prevailing market rents for particular classes of buildings in certain locations, a property manager may or may not be able to recover security costs through rents.

The consequence is that you must have an appropriate level of security for the type of building, location, and client or you will not be able to lease the building. If you can’t cover the cost in the rent, you have to pay for it!

 

Return on Investment
The cost of security and the difficulties connected to recovering security costs in rents has led property managers to seek ways of creating a security ROI.

“In the long run, security is part of a building’s amenities.” “It increases the marketability of the property. New technology and top-notch guards give me a competitive advantage. That’s how I look at ROI.”

Technically, though, ROI means investing and earning a profit or return. For instance, today’s access control technology can integrate with environmental controls so that a building system can turn on heat or air conditioning in an office when someone cards in after hours or on weekends. The ROI comes from savings on utility bills.

“Security can sometimes offer opportunities to produce an ROI”. “But you have to be careful to take advantage of those opportunities without compromising security. Security has to come first, and sometimes a necessary security execution won’t produce ROI simply because it can’t.”

Shopping Center Security Best Practices Five Critical Considerations

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Shopping Center Security Best Practices Five Critical Considerations

Engaging the right security partner is critical for ensuring the safety and security of visitors in the shopping center or mall as well as the tenants occupying the stores. The following best practice considerations will help you select the most suitable security services provider for your needs.

 

1. Ability to Respond

Consider if the company has the manpower and knowledge to handle emergencies. There continues to be a rise in critical incidents at shopping centers both across the United States and internationally. Do they have additional resources that can be quickly deployed? Will you have access to a state-of-the-art dispatch center? Can you reach their dispatch center or senior leadership 24/7?

2. Reporting Procedures

What process is in place for communication? Can you receive real-time reporting and GPS tracking, or are there other types of technology available to you to stay on top of risk management issues? Also, be sure to review the vendor’s incident reporting procedures.

3. Industry-Specific Training

Providing security for a retail center is different than handling the security for other types of environments. Do they have shopping center-specific training and does it include topics such as:

• Disaster Response

• Fire Safety Officer (FSO)

• Terrorism Awareness

• Management of Aggressive Behavior (Verbal Judo)

• CPR, AED and First Aid

• CCTV and Command Center Operations

• Workplace Violence Prevention and Response

• Organized Retail Crime (ORC)

• Awareness/Prevention

4. A program that adds Value

Consider all of the ways a security partner can enhance your security program from a long-term perspective. Determining the value you will receive from a security partner requires an assessment of how their strategy will reduce risk, limit liability and lower the cost of the entire retail center’s operations – not just the hourly bill rate. While it may be tempting to have an initial-price perspective, a better way to value a spending decision is to look with an eye towards how the provider can help you achieve all of your goals.

5. A Customizable and Proactive Partnership

Before mapping out your security solution, the provider should become knowledgeable about your property, your neighborhood, typical shopping traffic and a host of other important areas so that they can make appropriate recommendations. Their plan should incorporate staffing levels, indoor and outdoor patrols, access points, security procedures, technology integration and other pertinent areas of concern specific to your property.

#1 Security Company in Arizona

 HOT OFF THE PRESS! Our Clients have spoken, VSS Security Services has been named #1 Security company in Arizona once again this year. We would personally like to thank all of our clients for making this happen, we are truly humbled and honored to receive it. Our dedication to excellent service will always be paramount.

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